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Get the review
Software · WeekendCRM · Reviews and reputation
WeekendCRM
Reviews and reputation
Review management software that asks every customer, so reviews keep coming
Review and reputation management in WeekendCRM is a set of tools that asks every customer for a review after the job, by text or email, automatically. It's built for home-service owners who do great work but forget to ask. AI writes replies to your reviews, widgets show reviews on your website, and good reviews post to social. WeekendCRM is HighLevel under our name, set up by us.
Powered by HighLevel · $97 a month, or $1 with RankLocker or JobTracker · You pay your own phone, text, email and AI usage
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After the job
Reviews
Done
Job marked complete
Trigger
+1 hr
Review request by text
Request
+1 day
Five-star review comes in
Review
+1 day
AI drafts a reply in your voice
AI reply
+2 days
Review posted to your social pages
Social
Every customer asked. Every review answered.
The problem
Sound familiar?
Why does the company with worse work have more reviews than you?
You finish a job, the customer shakes your hand and says they'll leave you a review. They mean it. Then life happens, and it never gets written. Meanwhile the company across town, the one you've cleaned up after twice, sends every customer a text the same day and keeps piling up stars.
It stings, because you know your work is better. But a stranger searching for help sees fewer reviews and older dates next to your name. Asking in person feels awkward, replying takes time you don't have at nine at night, and the reviews you do get sit on a site nobody visits.
Where it costs you today:
happy customers who promised a review and never got a reminder
reviews sitting unanswered for weeks because nobody had time to reply
great reviews that never show up on your website or social pages
What it does
Get the review
What does review management in WeekendCRM do?
A review request after every job
When a job wraps up, WeekendCRM sends the customer a review request by text or email automatically. Nobody has to remember to ask, and nobody has to feel awkward doing it.
AI replies to your reviews
AI writes replies to your reviews, so every customer who took the time to write one hears back from your business. AI is billed by use, at HighLevel's rates.
Your reviews on your website
Review widgets put your reviews on your own website, where people deciding between you and a competitor can read them before they ever pick up the phone.
Video reviews from real customers
Capture video reviews from your customers and show them with video review widgets. A neighbor talking about your work on camera is hard for a skeptical buyer to ignore.
Good reviews posted to social
Good reviews can post to your social pages automatically through the social planner, so your pages show fresh praise from real customers without you writing a single post.
Requests that run with your follow-up
Review requests run from the same workflows as the rest of your follow-up, and every text or email lands on the customer's record, so you can see who was asked and when.
With WeekendCRM
What changes
What does it look like when reviews take care of themselves?
You finish a kitchen on Thursday afternoon. That evening the customer gets a text from your business asking how you did, with a link to leave a review.
A review comes in Saturday morning while you're at your kid's game. An AI reply thanks the customer, and you never had to open a laptop.
A homeowner comparing three roofers opens your website and sees your reviews right on the page, including a short video from a customer two streets over.
Your social pages show a fresh five-star review this week, posted by the social planner while you were up on a job site.
If nothing changes
Every finished job without a review request is a happy customer whose praise never reaches the next buyer. Your competitor's count keeps climbing either way, and that gap does not close by itself.
The plan
Three steps
How do you get started?
1
Get your account.
Sign up and your WeekendCRM account arrives set up, with your login by email.
2
Connect your phone and inbox.
Add a business number or bring yours, then connect Facebook, Instagram and your website chat.
3
Turn on the follow-up.
Switch on missed-call text-back, review requests and the follow-up that works all weekend.
Works with
One system
Part of WeekendCRM, connected to everything else.
Follow up and close
Marketing automation →
Answer every lead
Business texting →
Follow up and close
CRM and pipelines →
See how it all fits together in WeekendCRM, our all-in-one CRM for contractors →
FAQ
Straight answers
Questions about reviews and reputation.
Will it ask customers for reviews without me remembering to?
Yes. Once it's set up, a review request goes out by text or email after the job automatically. You write the wording once, and every request shows on the customer's record so you can see who was asked.
What does the AI do with my reviews?
It writes replies to your reviews, so customers hear back from you without you typing each one late at night. AI is billed by use at HighLevel's rates. It helps you keep up, but your reputation is still yours to look after.
Can I show my reviews on my website?
Yes. Review widgets display your reviews on your website, and video review widgets show the video reviews you capture from customers. If you don't have a site yet, you can build one in WeekendCRM's website and funnel builder. Either way, the people deciding whether to call you see real customers first.
Isn't it awkward to ask every customer for a review?
Asking in person can feel awkward, which is why most owners stop doing it. An automatic text or email after the job asks politely every single time, in your own words, and the customer answers when it suits them. Nobody on your crew has to bring it up.
What does WeekendCRM cost?
$97 a month, or $1 a month with any paid RankLocker or JobTracker plan (that $1 comes back as usage credit). On every plan you pay your own phone, text, email and AI usage at HighLevel's rates.
Is WeekendCRM really HighLevel?
Yes. WeekendCRM is our white-label version of HighLevel, the all-in-one CRM, set up and supported by us for home-services businesses. Review requests, AI replies and widgets come in the same account as your inbox, pipeline and phone.
Get started
$97 a month
Get a review request out after every job
Show us how you wrap up a job today, and we'll show you review requests, AI replies and review widgets in a demo.