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Software · WeekendCRM · Voice AI
WeekendCRM
Voice AI
An AI receptionist that answers any hour and books the estimate
The AI receptionist in WeekendCRM is Voice AI: an AI phone agent that answers business calls at any hour for roofers, HVAC companies and other home-service businesses. It answers common questions from what you tell it, collects the caller's details, and books appointments into your calendar during the call. Every call lands in the CRM. It runs on HighLevel under our name, and AI is billed by use.
Powered by HighLevel · $97 a month, or $1 with RankLocker or JobTracker · You pay your own phone, text, email and AI usage
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Sunday, 11:14 PM
Voice AI
11:14
Incoming call, nobody in the office
Call
11:14
Voice AI answers and asks what's going on
AI
11:16
"Water heater is leaking in the garage"
Details
11:17
Estimate booked for Monday, 8:00 AM
Booked
11:17
Call summary saved to the contact
CRM
You were asleep. The estimate is on Monday's calendar.
The problem
Sound familiar?
Who answers your phone when you're on a job?
The phone rings while you're under a sink, on a roof or driving between estimates. You can't pick up, so the homeowner hears voicemail. They don't leave a message. They call the next company on the list, and that company answers. On nights and weekends it's worse, because nobody is even trying to pick up.
So you either answer every call and do worse work, or you let it ring and wonder what it cost you. Hiring someone to sit by the phone all day is a real expense for a small shop, and a voicemail greeting has never booked an estimate for anybody.
Where it costs you today:
calls that ring out while you're on a ladder or under a house
after-hours and weekend callers who hang up on voicemail and call someone else
callbacks made hours later to people who already booked another company
What it does
Answer every lead
What does the AI receptionist in WeekendCRM do?
Answers calls at any hour
Voice AI is an AI phone agent that picks up your business calls any hour, nights and weekends included, so callers get an answer instead of a voicemail greeting.
Answers the common questions
It answers the questions callers usually ask, like what services you offer and which areas you cover, using the information you give it about your business.
Collects the caller's details
It gathers who is calling, how to reach them and what they need during the call, so you get the details you'd have written down yourself if you'd picked up.
Books the estimate on the call
With a booking calendar set up, it books the appointment into your calendar while the caller is still on the line, and it can pick the right calendar for the job type.
Every call lands in your CRM
Each call and its details land on the contact record in WeekendCRM, so you see who called, why they called and what got booked before you ever call back.
Backup when your team is busy
Use it on every call, or let it answer only when nobody on your team can. It answers, collects details and books, then hands the lead off to you. AI is billed by use.
With WeekendCRM
What changes
What does it look like when the phone always gets answered?
Saturday at 7 PM, a homeowner calls about a leaking roof. Voice AI answers, asks what's going on, and takes down their name, number and address.
Before they hang up, the estimate is booked for Monday morning at 9, on the right calendar for that kind of job, and they know when to expect you.
You're at dinner with your family and your phone stays in your pocket. The call, the details and the booking are all waiting in WeekendCRM.
Monday morning you open the contact record on your phone, see why they called and what they need, and show up to the estimate ready to talk roofs.
If nothing changes
Every call that hits voicemail is a homeowner deciding whether to wait for you or call the next company. When they call the next company, you never even hear about the job you lost.
The plan
Three steps
How do you get started?
1
Get your account.
Sign up and your WeekendCRM account arrives set up, with your login by email.
2
Connect your phone and inbox.
Add a business number or bring yours, then connect Facebook, Instagram and your website chat.
3
Turn on the follow-up.
Switch on missed-call text-back, review requests and the follow-up that works all weekend.
Works with
One system
Part of WeekendCRM, connected to everything else.
Answer every lead
Business phone system →
Answer every lead
AI chatbot →
Follow up and close
Online booking →
See how it all fits together in WeekendCRM, our all-in-one CRM for contractors →
FAQ
Straight answers
Questions about voice ai.
Does the AI receptionist replace my office staff?
No. It answers calls, collects the caller's details and books appointments, then hands off to you and your team. It's there for the calls nobody can pick up: nights, weekends and the hours you're busy on a job.
How does it know what to say about my business?
It answers common questions from the information you give it about your business, like your services, your service area and how booking works. Keep that information current, and its answers stay current too.
Can it really book appointments?
Yes, once you have a booking calendar set up. It books into your calendar during the call and can pick the right calendar for the job type, so a repair call and a replacement estimate each land where they belong.
What if it gets something wrong?
You can check every call. Each one and its details land in WeekendCRM, so you see who called and why before you follow up. The AI answers and books, then hands off to you, and you stay in charge of the job and the price.
Do I keep my business number?
You can usually port your existing number into WeekendCRM. From there, call routing and phone menus decide where calls go: to your team first, to after-hours handling, or to Voice AI when nobody can pick up.
What does it cost?
$97 a month, or $1 a month with any paid RankLocker or JobTracker plan (that $1 comes back as usage credit). On every plan you pay your own phone, text, email and AI usage at HighLevel's rates, so Voice AI is billed by use.
Get started
$97 a month
Get every call answered, even on Saturday
Tell us your services, your hours and your calendar, and we'll show you Voice AI answering and booking a call in a demo.